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职位编号 1114 状 态
open
职位名称 技术支持工程师 工作地点 深圳
行业 电子电器 年 薪 面议万
工作职责 -Work with customers to isolate faulty products and identify the root cause if possible. -Report the product defects to the developers with debug or trace information and help them identify the root cause. -Verify the fixes when it is available. -Collect customer feedback and report it to the support team to improve the customer support quality. -Clearly document fault analysis and resolution. -Provide email, telephone, and on site support for telecommunications systems in both lab environments and live networks.
职位要求 Must have: -Associates degree or equivalent tech training in Computer Science or Electronics Technology, BS preferred -3+ years experience in testing computer/data networking/telecom systems and subassemblies. -Experience with Linux, Solaris, or UNIX based systems. -Experience with Ethernet switches, network cards and processors. -Thorough understanding of computer systems architecture -Excellent written and verbal communication skills, customer service and people skills Helpful: -Proven ability to work on multiple projects simultaneously, and meet the expectations of customers on tight deadlines. -Compact PCI, ATCA, Data Networking and Telecommunications industry experience -Scripting and programming experience -Test Plan and Test Procedure writing experience

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有好机会,千万不要忘记朋友哦!